A guarantee that makes any worries unnecessary:
If anything happens to your jewellery within 365 days, we guarantee a repair or replacement.
The guarantee includes:
- 100% Color fastness
- Promise against allergies
- Falling out of stones
- Damage or breakage without external influence
What happens if something goes wrong?
We guarantee to find a solution. We'll try to repair your piece of jewelry free of charge. If that's not possible, you'll receive a new piece immediately.
Our expectations of you:
We expect you to take care of your jewelry. They are robust, but not indestructible. We hope you understand that our warranty does not cover excessive neglect or improper treatment. Avoid contact with substances such as perfumes and creams or highly chlorinated water, which can attack the alloys. Of course, we do our best to make everything as durable as possible by applying additional protection.
You are welcome to contact us at any time if you have a warranty claim!